WHAT DO YOU FEED MY DOG(S)?
We feed the dog(s) a raw diet supplied by A1 Pet Meats in Wangara, we have a selection of either Kangoroo, Chicken, Beef or Lamb which is 80% meat and 20% vegetables. We feed the dogs both AM & PM unless said otherwise by customer.
MY DOG HAS DIETARY REQUIREMENTS?
If your dog(s) has allergies you are welcome to bring their own food for their stay.
WHAT SHOULD I BRING FOR MY DOG(S)?
Vaccination Records! We supply everything for your dog(s) including beds, blankets, toys and meals. You may bring a small blanket with a smell from home for comfort.
MY DOG(S) HAS MEDICATION?
We happily administrate medications under owners instruction for your dog(s) as requested, at no extra cost to you!
DO THEY GET WALKED AND EXERCISED?
The large dog(s) get walked daily around the perimeter of the block (5 acres) and also go into large exercise areas.
WHAT VACCINATIONS DO MY DOG(S) NEED?
All dogs must be up to date with current vaccinations and certificates must be sited on arrival.
Your dog must be have C5 vaccine or minimum of C3. (Vaccinations must cover Distemper, Hepatitis, Parvo, Para-influenza and Bordetella.)
They must also have the Canine Cough vaccine.
CAN I RECEIVE A DISCOUNT FOR MY STAY?
Dog(s) boarding for 21 days or more receive a 10% discount.
Families with 3 dogs receive the 3 for price of 2 discount when over 10 nights.
Pensioners receive a 10% discount for stays over 10 nights, we must site you pensioner card as well.
We offer FIFO discount of 10% (MULTIPLE BOOKINGS)
WHAT PAYMENTS DO YOU ACCEPT?
We accept cash, bank transfer and eftpos.
(We don’t accept American Express)
DO THEY GET SOCIALISED DURING THEIR STAY?
We only socialize dogs if requested by the customer and if stated in the Client data form (Special Conditions Section). We do happily socialize dogs at the kennels when boarding and for daycare as long as they are 100% social. We do a temperament test once they have settled in and try them with one of our staff members dogs first. Once happy they can play whenever during their stay, please keep in mind during the holiday season we are extra busy and we do prioritize exercising the dogs and keeping them cared for over socializing. We are extra cautious with socializing and any negative behavior we do report to owners but are happy to work with your dogs to ensure they have the best daycare/boarding experience.
Please ensure to let our staff members know on every booking & visit if you would like your dog socialized during their stay.
DO YOU TAKE PICTURES DURING THEIR BOARDING/DAYCARE?
We do take pictures to post on our website/Instagram or Facebook daily but again only if requested by customers. Please do let us know if you DO NOT want your dogs picture taken during their stay. One of our staff members takes pictures during the week whilst the dogs re out exercising & playing. We don’t get all the dogs everyday, so you may see your dogs every now and then. If you cant find them send us a message or call and we will happily get some updated photos for you. Please understand that during the school holiday period we are normally extremely busy and we DO NOT prioritize photos being taken over the care of the dogs. Our number one focus at the kennels is the care/exercise and health of all the dogs here.